Testimonials and Reviews

5 star Testimonials and reviews

Real Testimonials From Real People With Real Perspectives

Be sure to submit your testimonials and reviews so others can see that we continue to outperform our competition everyday.

Install Carpet and Vinyl Plank

Rated 5.0 out of 5

There is a great reward in going local.

Lynn came by the house and was very respectful and helpful, both in providing estimates for a variety of solutions, so we could find the best one to maximize our budget.

Lynn carpeted two rooms upstairs, very quickly. The carpet looks perfect.

Lynn installed luxury vinyl flooring in two rooms downstairs, and here we really saw the benefit of having a local, independent craftsman do the work. There were some challenges to overcome, including a difference in baseboard heights, which Lynn creatively overcame. He put in the extra work, and our home looks beautiful. We could not have asked or imagined a better result than what we got.

As an added bonus, if you have pets, Lynn is great with dogs. For people who have pets, that’s a big bonus too.

In every aspect of the work, from estimates to final fit, finish, and clean up, Lynn rates 5 stars. I’d give him 7 stars for customer service.

Jonathan S

Install Vinyl Plank and Tile

Rated 5.0 out of 5

We hired Lynn to install a new floor and tile. He did an excellent job. He was always on time and his workmanship is exceptional. We would definitely recommend him and would hire him again for future flooring needs.

Amy L

Install Vinyl

Rated 5.0 out of 5

Wonderful to work with. Returned all mu calls quickly, prompt arrival, neat and reasonably priced. I will recommend to all my friends and anyone looking for flooring. I had vinyl put in my bath.

D H

Install Carpeting

Rated 5.0 out of 5

Lynn was a pleasure to work with and he was communicative and answered any and all questions we had. He helped us choose the carpet type/quality that fit our budget without trying to up-sell us, which was refreshing. His installers were on-time on the installation day, courteous, and did a very nice job. We love our new carpet and the price was very reasonable. We also ended up ordering our hardwood flooring through him to install ourselves, and he was very helpful with that as well. Top notch business and wouldn’t hesitate to work with him again.

Jason S

Install Carpeting

Rated 5.0 out of 5

Excellent service. Replaced my carpet the same day I called.

Loretta B

Install Carpeting

Rated 5.0 out of 5

Lynn was really nice and the orice was the least expensive out of the other three contractors I got estimates from. Solutions offered financing and worked around my schedule. The new carpet they installed is on a whole other level compared to my old one. Really happy with Solutions Flooring

Jason B

Install Carpeting

Rated 5.0 out of 5

Professional service, quality installation.

Janice J

Install Carpeting

Rated 5.0 out of 5

3 words: FABULOUS, FABULOUS, FABULOUS!! Lynn was an absolute professional and worked hard to help me find the carpet I wanted in my price range. His installers were in and out and it looks PERFECT! Thank you Lynn. I will refer all my friends to you!

Kelly T

Install Carpeting

Rated 5.0 out of 5

Helpful and informed sales and quality installation.

Laurie M

Response from Solutions Carpet And Flooring

Thank you Laurie! It was a pleasure to work for you on two separate occasions. I hope that you are enjoying your new home and have been able to sell your old one.

Install Carpeting

Rated 2.0 out of 5

Lynn ordered the carpet and he made a” tentative” appointment for install. I informed Lynn I would call him back with an install date. Two weeks later, the carpet installers showed up and installed the carpet without me being there. I had a handyman doing some work when the installers showed up. The installers assumed that the handyman was my representative and knew about the carpet being installed. The handyman no nothing about any carpet be installed and left. The carpet installers were left alone in my house most of the day installing the carpet. Will not use them ever and would not recommend them for obvious reasons

Homeowner

Response from Solutions Carpet And Flooring

It is the customer’s responsibility to notify us if they need a different date. Scheduling is discussed in depth with each customer and includes a handout flier in their purchase folder. Our contracts also state that any change of an installation date requires an advance notice of 24 hours. We did not receive any notice. Yes, the installers would assume that the handyman was there to meet them. In our paperwork it states that a person 18 years of age or older be present to meet the installers. This is an unfortunate instance. The job was completed and the customer liked the work and carpet.

Install Carpeting

Rated 5.0 out of 5

good job great carpet

Greg C

Response from Solutions Carpet And Flooring

Thank you Greg!

Install Carpeting

Rated 4.0 out of 5

There was a little confusion with the order, but everything was completed on time and the quality is fantastic.

Brian O

Response from Solutions Carpet And Flooring

It was a pleasure serving you Brian.

Install Carpeting

Rated 5.0 out of 5

Lynn was excellent to work with and my carpet cost 50% less than Sears lowest priced carpet. I am saving Lynn’s card for future reference. He is quick and responsive. The quality of the carpet is very good!

Diane S

Response from Solutions Carpet And Flooring

Thank you Diane! It was a pleasure working with you.

Install Carpeting

Rated 4.0 out of 5

I was very pleased with the quality of the carpet, the cost and the installation.

Nancy S

Response from Solutions Carpet And Flooring

Thank you for the opportunity to serve you Nancy.

Install Carpeting, Install Tile

Rated 5.0 out of 5

professional and on time and within our budget. We had both tile and carpet. The tilers did a very nice job, it took a little longer than anticipated but was worth the extra effort. The carpet crew was also very good. All of Solutions’ work was done with an eye for detail and quality installation. I’m already going to call for another small tile job and would recommend this company to anyone that asks.

Kurt H

Response from Solutions Carpet And Flooring

Thank you Kurt.

Install Carpeting

Rated 5.0 out of 5

Friendly, personable and honest! Fair pricing and wonderful customer service!

Homeowner

Install Carpeting

Rated 5.0 out of 5

It was a pleasure working with Lynn. He offered a lot of options and the installation was completed promtly.

Douglas M

Response from Solutions Carpet And Flooring

Thank you Douglas. It is a pleasure having you become part of our family of customers.

Install Carpeting

Rated 5.0 out of 5

Lynn, was very helpful and a real pleasure to work with. The installers were punctual, polite, and did a beautiful job. We did have a little mishap on one wall and Lynn had it taken care of promptly! We would use Solutions again!

Maggie M

Response from Solutions Carpet And Flooring

Thank you Maggie! I am so happy that you enjoyed working with us.

Install Carpet

Rated 5.0 out of 5

Initial consultation was helpful and timely. The installation was done well, crew was professional. I love the product and the quality of the installation. There was one minor issue of improper replacement of closet doors which was promptly corrected when I called to report it. Great job Solutions Carpet!

Stephanie M

Install Carpeting

Rated 5.0 out of 5

Very professional on both the ordering side and the installation side. Easy to work with, helpful, reasonable prices, and lots of selection with many samples to select from. Knowledgeable and accomodating.

Jeff A

Install Vinyl, Install Carpet, Install Tile

Rated 5.0 out of 5

Solutions carpet and flooring replaced my very old vinyl kitchen flooring, carpet, and tile on my steps. They did an incredible job! I would definitely recommend them.

James R

Install Carpeting

Rated 4.0 out of 5

Excellent experience with Solutions!

David M

Install Carpeting

Rated 5.0 out of 5

The rep arrived on time, was VERY informative to our wants and had an excellent knowledge of his job. He took his time and never semed to rush, even though it was late in the evening. A very accurate measurement. The price was outstanding, much lower than the other quote we received. At that point, we chose Solutions Flooring.

June M

Install Carpeting

Rated 3.0 out of 5

Good work, but started late and ended late.

Patricia S

Install Carpeting

Rated 5.0 out of 5

Very good price and very good service

Scott F

Response from Solutions Carpet And Flooring

Thanks Scott! Enjoy that new carpet and let us know if you need anything!

Install Carpeting

Rated 5.0 out of 5

great job and looks good too

William R

Response from Solutions Carpet And Flooring

Thank you William! It was a pleasure to serve you!

Install Carpeting

Rated 4.0 out of 5

Lynn was very helpful in decision making process, he is very knowledgeable in products he sells and has great suggestions. We had both carpet and vinyl installed within a week of making our decision. We’re happy with everything with a couple of exceptions, padding in the closets was not replaced with new padding, and the connection to the toilet leaks. Customer service could be improved by a follow-up call.

Cathy S

Response from Solutions Carpet And Flooring

Always let the company you hired know of any concerns immediately! This customer did not contact us on any of their concerns! We are not in the business of selling and not providing. As for the leak. This would be warranty! We do make follow-up calls within 30 days to see how the consumer likes their new floor! We are in the process of changing our follow up calls to a week after and annually. This job was inspected on 3-1-2012 and I did find the installers did not replace pad in closets. The installer has been dismissed. We refunded Cathy for pad and repair per our mutual agreement.

Install Carpeting

Rated 5.0 out of 5

I contacted Solutions Carpet And Flooring due to good ratings. Lynn came to our home with samples & discussed what kind of carpet I should get for the areas I wanted done, & offered helpful suggestions with no pressure. I then went to a couple of carpet stores & got a completely different “feel”; too big and impersonal. I called Lynn back to review more samples & made our selections. A crew of 2 came a week later & did a quality installation job in a timely manner. They were polite and professional. Lynn even went out of his way to help me with a dog stain shortly after the install. It’s all gone-love my carpet & this Co

Terry K

Response from Solutions Carpet And Flooring

I appreciate customer feedback! It helps me improve our customer service. Thank you Terry!

Install Carpeting and Refinish Hardwood

Rated 5.0 out of 5

Lynn and his crew went above and beyond my expectations. I was on a tight schedule after buying a foreclosure and trying to get moved in. I needed the floors refinished and carpet installed in 3 bedrooms and only had a week to get in done. I met the guys to refinish the floors on Monday and picked a color. They sanded down the floors on Monday and stained everything, put the first 2 coats of finish in on Tuesday, the carpet guys installed the carpet on Thursday and the refinishers finished the wood floors on Friday so I could move on Saturday. The process sounds painful but Lynn’s team made it seem effortless. The final product is perfect and I LOVE my floors! Thank you Marquis Flooring for doing such an excellent job!

Mandy B

Response from Solutions Carpet And Flooring

Thank you Mandy! It was a pleasure working for you!

Install Carpeting

Rated 3.0 out of 5

Carpet had to be done twice due to not done correctly to first time. They did fix the mistakes, customer service was great.

Homeowner

Response from Solutions Carpet And Flooring

The installers that were used on this job have been dismissed from working for us. We regret the inconvenience this has created for our customer. We do take care of all issues and concerns that our clients have and always will in an expedient manner. In this case I inspected the job the next day and scheduled a different installer for the following day.

Install Carpeting

Rated 5.0 out of 5

Great customer service, quick response and job completion, affordable! Overall an awesome experience!

Shawnda B

Response from Solutions Carpet And Flooring

Thank you Shawnda! Please let me know if you need anything.

Install Carpeting

Rated 5.0 out of 5

Everything was perfect. Lynn explained everything very well, was very professional and prepared, and his price included more for the money than his competition. I will use them again and would highly recommend them!

Louise N

Response from Solutions Carpet And Flooring

Thank you Louise! This is what we strive for. Please send us your referrals!

Install Carpeting

Rated 5.0 out of 5

Quick service. Convenient company to use.

Homeowner

Install Carpeting

Rated 2.0 out of 5

Way to high of cost. Had to have installer come out to fix the seams.

Joseph R

Response from Solutions Carpet And Flooring

I would have to say that this rating is unfair! The product this customer chose is a middle to high-end quality WearDated carpet with premium memory-foam/moisture barrier pad. He is a veteran and received a 15% discount – so the cost cannot be way too high…As far as remaking a seam, well, on occasion these things will happen…one thing he did not tell you here is that we were there the very next day to correct the problem once we were notified. I contacted him again and he said all was wonderful.

Install Carpeting

Rated 5.0 out of 5

great job – quick respone – good price – very helpful and friendly

Tomer B

Install Carpeting

Rated 5.0 out of 5

Excellent customer service and installation. A delight to work with Lynn.

Susan C

Response from Solutions Carpet And Flooring

Thank you Susan! It was a privilege to serve you. Please refer your friends and neighbors to us!

Install Carpeting

Rated 4.0 out of 5

They were quick but good.

Beth A

Install Carpeting

Rated 5.0 out of 5

Donald S

Install Carpeting

Rated 4.0 out of 5

Initially I felt like Lynn came across as somewhat pushy. He did not want to quote specific prices for carpet installation, carpet, pad, but rather a package deal (although I in principle agree with selling the whole package together). When we got his final quote we were able to break things down. He came out ahead of any of his competitors. He was able to get the install done on our tight schedule and the carpet is beautiful. Installers put a hole in a wall but Lynn sent someone out quickly to repair. Feel very satisfied with the service and the product. Would use this company again.

Jerald B

Install Carpeting

Rated 5.0 out of 5

Great job, on time, good value

Homeowner

Install Carpeting

Rated 5.0 out of 5

Lynn was very good with information about the products available. The installer seemed to be a sub-contractor. His work was adequate but at times he was a bit careless with freshly painted walls. Mostly acceptable though.

Andrew Z

Response from Solutions Carpet And Flooring

We provide a “Getting Ready For Your New Floor” brochure that states in paragraph 6 “Please be prepared to touch up your paint, especially the baseboards and woodwork after the installation.” The paint on this project was completed just hours before our installers arrived and did not have time to cure creating a non-ready work site. I can assure there was no actual damage done to any surface. As always the consumer received what was agreed to per our agreement and without exception.

Install Carpeting

Rated 4.0 out of 5

Carpet looks great. Job was completed when scheduled with no hassles

Kent N

Install Carpeting

Rated 5.0 out of 5

Presented the best option for what I was looking to accomplish.

Theresa K

Install Carpeting

Rated 4.0 out of 5

Easier to “get thru” than I expected. I was worried about it: the inconvenience, choice of product, cost, workmanship, all of it! Lynn makes it all happen in a most professional way. He takes care of it all in the most professional way with most capable workers. Say “yes” and it’s done and done very well.

Angie L

Install Carpeting

Rated 5.0 out of 5

The bid was the best of 3, done at the table on the same night. It was a similar product as the others but with an exceptional value. The installers were a little late then was planned due to warehouse issues but provided and excellent carpet removal and installation once they arrived. My wife was at home and said they were nice, professional and fast and she felt very comfortable while they were installing the carpet. They also offered to help with anything to move back in place before leaving. I had an excellent experience with Solutions and have recommended them to three friends already

Larry Z

Response from Solutions Carpet And Flooring

Thank you Larry! This is how we do it! We try to provide Service, Quality and Convenience that is unlike anyplace else. This is not easy but achievable.

Install Carpeting

Rated 5.0 out of 5

Installed the carpet the same day, good workmanship.

Richard F

Install Carpeting

Rated 5.0 out of 5

Lynn with Marquis Flooring was fantastic to work with! Excellent price, great installers, very courteous. Will definitely use again for carpeting.

Chris G

Install Carpeting

Rated 5.0 out of 5

Lynn is a very knowledgeable person and has a very understanding and helpful attitude. He came to the house and impressed my wife with the samples and led her to choices that fit our house and need. They installed the carpet yesterday. The work crew, he uses, is very competent and very to the point of getting the work done. The job they did was extraordinary. I reccomend him to anyone considering new carpet.

James B

Install Carpeting

Rated 5.0 out of 5

Solid work at a good price

Homeowner

Install Carpeting

Rated 5.0 out of 5

supervisor was very helpful

Homeowner

It has taken many years to build our reputation of being one of the best flooring stores. Our relentless pursuit to provide you with outstanding service and quality products at fair price is our passion. You are the reason we are here day after day educating ourselves to provide you with the best knowledge of today’s products and apply the highest professional flooring installation standards in the industry on every job.

Schedule your FREE In-Home Estimate now! We are here and ready to deliver on our promise to you.